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AI-Powered User Research.
Recruitment to Insights.

Everything you need for world-class customer research.
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4.6 on G2 · 300+ research teams

Different research methods. One connected platform.

Explore customer needs, test designs, and collect feedback with the right method for each research question.

UNMODERATED

See how people use your product without scheduling a call.

Let participants complete tasks on their own time. Test prototypes and live websites, then review recordings and feedback to identify usability issues.

Test prototypes,  product concepts or live applications
AI-Generated Prototypes
Voice, webcam and screen recording data
Unmoderated study
AI-MODERATED

Ask deeper questions without running every interview yourself.

An AI-moderator runs the conversation live, probes the interesting answers and follows your discussion guide.

AI-moderated interview
MODERATED

Focus on the conversation, not the logistics.

Recruit participants, schedule interviews, and capture recordings and transcripts in one place. Use AI summaries to support your analysis.

Moderated session
SURVEYS

Understand what users think and what matters most.

Gather feedback on preferences, experiences, and satisfaction. Combine structured responses with open-ended questions to understand the reasons behind the results.

Survey results
IN-PRODUCT SURVEYS

Capture feedback while the experience is fresh.

Ask targeted questions inside your product. Reach users at relevant moments based on their actions or attributes.

In-product survey
DIARY & CONCEPT STUDIES

Find out what resonates before you commit.

Compare concepts, messages, and design options with participants to understand what works and what needs refining.

Diary and concept study
HUBBLE MCP

State-of-the-art MCP workflows for the AI era

Use Hubble's best-in-class MCP for all steps of the research process.

RESEARCH PLANNING

Get help from AI to plan your research.

Build any type of research study using AI as your assistant.

→Approve each change or suggestion that AI makes
→Screen internal and external participants
→Save the research plan created as context for analysis
Mobile checkout drop-off — research plan
BIUH2ListAutosaved
Objective

Understand why mobile users abandon at the payment step, and whether saved cards are implicated.

Method

Unmoderated mobile usability test, 5 tasks, with 12 participants who dropped off in the last 30 days. Estimated fielding: 36 hours.

Tasks
1.Add an item and begin checkout
2.Pay with a previously saved card
3.Correct a rejected billing ZIP
Approve and run
Edit
STUDY EXECUTION

Let AI publish the study and collect insights

Let AI publish studies and send studies to participants so that you can sit back and relax.

Participants12 of 12 recruited
James Corden
Churned 12 days ago · saved card
Paid out
Nat King Cole
Churned 3 days ago · guest checkout
Applied
Phil Jones
Churned 21 days ago · repeat buyer
Applied
Erling Halaand
Churned 6 days ago · saved card
Invited
SYNTHESIS & ANALYSIS

Turn research into clear themes and actionable insights

Automatically tag transcripts, uncover recurring themes, and synthesize findings across interviews with AI.

Participant in a remote research session
14:22 / 22:08
▶10s1×CC⤢
PARTICIPANTS

World-class participant quality recruited from one place.

Hubble connects to enterprise grade panels and it also gives you a CRM to manage internal participants. With Hubble, a study is never waiting on participant sourcing.

External participants

Order from the panel you trust

Recruit simultaneously from enterprise-grade participant providers without having to leave the Hubble platform.

Respondent
User Interviews
Cint
Coming soon
Prolific
Coming soon
Hubble CRM

Or build a panel of your own users

Add your own participant contacts to build and maintain your internal research pool.

Aisha Rahman
Aisha Rahman
Ops lead · Enterprise · 3 studies
Available
Liam Mercer
Liam Mercer
Designer · Growth plan · 1 study
Available
Noor Karimi
Noor Karimi
PM · Enterprise · 5 studies
Resting
Fatigue rule: max 1 invite per 30 days
Invite 8 →
Screeners that hold up

Add custom screener questions to ensure that you get the best participants.

Scheduling

Whether it's Google and Outlook, Hubble can manage booking and scheduling sessions with your users.

Incentives

Maintain a single incentive pool balance that can be used across various sources.

Consent on file

NDAs, recording permissions and retention windows stored against every contact.

80%
Faster turnaround for the end-to-end research cycle
5X
Average research studies run per year
10X
Faster participant recruitment time for B2B participants.
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