Agentic System for
User Research Workflows.

Plan, run and write up your user research with agents while you stay in command.

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★★★★★

4.8 on G2 · 300+ research teams

Claude · Hubble Research Agent

hubble-mcp

Why are new teams dropping off before their first study?

I'll run a real study. Here's the plan:

✓ Draft a 5-question unmoderated test

✓ Recruit 12 PMs who signed up this month

✓ Summarize the themes from responses

hubble.create_study 1.2s

Onboarding drop-off · unmoderated · 5 questions

hubble.recruit_participants 3.4s

12 matched from the panel · invites sent

Participants 12 invited

12 accepted

Onboarding drop-off Unmoderated · desktop · started just now

Live

Responses 0 2 4 5 7 8 10 11 12 of 12 participants

Themes

Next step wasn't obvious43%

Wanted a starting template31%

Blocked waiting on teammates18%

Most teams stall at the invite step. Recordings are in Hubble.

THE PARADIGM SHIFT

Research capacity shouldn't depend on headcount

Most teams are shipping faster than their research team can answer questions. Hubble closes that gap through a system of agents.

BEFORE

Six weeks from question to deck

Scoping, screener writing, scheduling, note-taking, tagging, then a readout nobody reads twice.

WORKAROUND

Teams guess, or try to find previous research

Confident answers with no evidence behind them. Fast, plausible, and unaccountable.

WITH HUBBLE

From a study plan to an insights report in a day

Agents do the legwork to help you execute your research. Every theme and finding links back to clips and quotes from participants.

HUBBLE AGENTS

Continuous agents
work for you in every step

Each agent stops for your approval at moments that matter during the project.

PLANNING

Turns your team's questions into a defensible study

Write one sentence. The planning agent proposes the method, sample size, screener criteria and task flow, citing which past findings it's building on. You edit anything before it runs.

→Method choices are explained before approval

→Writes screeners to find the right participants

→Reuses your team's templates and tone

Mobile checkout drop-off — research plan

BIUH2ListAutosaved

Objective

Understand why mobile users abandon at the payment step, and whether saved cards are implicated.

Method

Unmoderated mobile usability test, 5 tasks, with 12 participants who dropped off in the last 30 days. Estimated fielding: 36 hours.

Tasks

1.Add an item and begin checkout

2.Pay with a previously saved card

3.Correct a rejected billing ZIP

Approve and run

Edit

STUDY EXECUTION

Agents handle repetitive tasks while you approve their workflows

The agent asks the follow-up question a good moderator would and escalates to a human when a session goes off-script.

Participants12 of 12 recruited

James Corden

Churned 12 days ago · saved card

Paid out

Nat King Cole

Churned 3 days ago · guest checkout

Applied

Phil Jones

Churned 21 days ago · repeat buyer

Applied

Erling Halaand

Churned 6 days ago · saved card

Invited

SYNTHESIS & ANALYSIS

Get summaries and preliminary analysis for your report

Themes are clustered across every session, scored for confidence and prevalence, and merged into the findings you already have.

Silent payment failureHigh

Saved cards fail without an error when the browser autofilled the billing ZIP.

0.91

9 of 12 participants · 4 clips

Spinner read as declineMedium

People wait, assume the card was declined, and leave before the call returns.

0.78

6 of 12 participants · 3 clips

Every method

One platform for every way you ask a question.

Pick the method that fits the question — or let an agent pick it for you. Findings land in the same place, cited the same way, whichever route you take.

Unmoderated AI-moderated Moderated Surveys In-product Diary & concept

Unmoderated studies

Watch real tasks without booking a single call.

Tasks, prototypes and live sites run on the participant’s own time. Screen, voice and click paths are captured together and tagged before you open them.

Desktop and mobile, live site or Figma prototype

Think-aloud audio transcribed and timestamped

Results back within 24 hours

Tasks3 of 5 required

1Find a size 9 running shoe and add it to your basketMobile

2Apply a promo code at checkoutMobile

3Think aloud: what would stop you buying today?Voice

Screen · voice · clicks recorded24H TURNAROUND

AI-moderated interviews

Interview depth, at survey scale.

An agent runs the conversation live, probes the interesting answers and follows your discussion guide — so you can talk to forty people instead of six.

Follow-ups generated from what the participant actually said

Your guide, your guardrails, your approval gates

Every claim traced back to the moment it came from

Live interview · P07IN SESSION

Walk me through the last time you gave up on checkout.

It kept rejecting my postcode so I assumed my card was bad.

What made you read it as a card problem rather than an address one?

Follow-up generated from the answer, not the script7 / 40 DONE

Moderated interview studies

Unlock deep qualitative interview insights.

Run moderated research sessions to understand what your customers need. Recruit, schedule and host in one flow — notes, tags and timestamps are written for you.

Google or Microsoft calendar, Zoom or Meet

Panel recruitment and incentives handled

Live note-taking so you stay in the conversation

Session length (minutes)

60▾

Calendar integration

Google Calendar▾

Session location

Zoom▾

Stimulus

Checkout v4 prototype▾

Surveys

Quant when you need a number, not a hunch.

Reach your own users or the Hubble panel. Open-ended answers get coded into themes instead of dumped into a spreadsheet for someone to read on a Friday.

Branching logic and screener quotas

Open text clustered into themes automatically

Segment by behaviour, not just demographics

Question 2 of 6412 responses

Which part of checkout felt slowest?

Address entry48%

Payment step31%

Delivery options14%

128 open-ended answers coded into 4 themes

In-product micro-surveys

Ask at the moment that matters.

Trigger a single question from inside your own app, in the seconds after the thing happened. Always-on signal from the people already using the product.

Event-triggered from your own analytics

Web, iOS, Android and React Native SDKs

Rate-limited so users are never nagged

TriggerLIVE

After order_completed▾

Mobile app · returning users▾

Web, iOS, Android and React Native SDKs

Diary & concept studies

For the fuzzy questions upstream of a design.

Longitudinal check-ins, card sorts and concept tests — the generative work that tells you what to build before there is a prototype to test.

Multi-day schedules with reminders

Photo, video and voice entries

Card sorting and concept preference tests

Diary study · 7 daysDay 4 of 7

✓Day 1 — record your first grocery order18 entries

✓Day 2 — photograph what arrived17 entries

•Day 4 — rate the two concept layouts9 entries

Day 7 — closing card sortQueued

The most comprehensive unmoderated solution

UNMODERATED RESEARCH

Use flexible unmoderated studies with cutting edge features for fast and scalable research.

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MODERATED INTERVIEW STUDIES

Unlock deep qualitative interview insights

Run moderated research sessions to understand what your customers need.

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PARTICIPANT RECRUITMENT

Recruit reliable top quality participants

Fast and reliable consumer and professional worker participant recruitment via enterprise grade participant pools like User Interviews and Respondent.

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RESEARCH SYNTHESIS & ANALYSIS

Powerful data analysis to produce key takeaways

Generate insights and key takeaways from your research to shape your team's strategy.

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CUSTOMER STORIES

Hear From Our Customers

Learn how Hubble has improved research workflows for our customers.

Ambar Rodriguez

Senior UX Researcher

“Hubble's platform is both intuitive and user-friendly, which makes setting up my studies easy and straightforward. I really appreciate the flexibility it offers to customize questions and tasks exactly how we need them, something that can be limited in other testing tools.”

5.0x

Prototype Tests

to validate design decisions

3.0x

Faster Research Collection

to validate hypothesis

Ryan Augustine

Senior Product Designer

“Our team has been able to run many more unmoderated studies and recruit research participants quickly for our website testing as well as our prototype testing projects. Highly recommend Hubble for fast-moving teams that need a a fast and reliable way to test their design concepts."

3.0x

Website and Concept Tests

to validate design choices

120%

Increase in User Tests

to get design feedback

John Chang

Lead Product Designer

“Hubble has been a game-changer for the way our product team conducts user research. The platform is packed with tools for everything from information architecture to usability testing, and it helps us cover all aspects of research in one place. I also love how easy it is to use, and the research templates make it simple to get started without having to start from scratch. We can conduct research for both existing users and prospective customers, which has opened up the possibility to test with the exact audience we need.”

4.1x

Unmoderated Studies

to empower product decisions

20%

Increase in marketing ROAS

After A/B testing marketing assets

Irene Kuo

Staff Product Designer

“Hubble has made it easy for the product design team at Greenhouse to make data-driven decisions about our designs. Our team has had Hubble for less than a year, and in that time, they've added a lot of new testing functionality such as tree testing, stack ranking, image testing, etc. They've also added other benefits that make it easier for teams to gather data from participants. Recruiting participants has always been hard for us, but Hubble has also made this a breeze. A+ customer support, A+ getting features out quickly, A+ easy onboarding and implementation”

3.0x

User Research Reporting

139%

User Research Survey Responses

Dan Rattigan

UX Design Lead

“Honestly, I've had a lot of bad experiences with several user testing platforms, which is ironic. But Hubble is pretty slick, works beautifully well and we know our account exec personally at this point. He has just the right amount of involvement. Always available for questions of any kind.”

6.0x

Customer Interviews

to validate prototypes

4.0x

Faster Research Collection

and results analysis

Research capacity shouldn't depend on headcount

Continuous agents work for you in every step

Turns your team's questions into a defensible study

Agents handle repetitive tasks while you approve their workflows

Get summaries and preliminary analysis for your report

One platform for every way you ask a question.

Watch real tasks without booking a single call.

Interview depth, at survey scale.

Unlock deep qualitative interview insights.

Quant when you need a number, not a hunch.

Ask at the moment that matters.

For the fuzzy questions upstream of a design.

“Hubble's platform is both intuitive and user-friendly, which makes setting up my studies easy and straightforward. I really appreciate the flexibility it offers to customize questions and tasks exactly how we need them, something that can be limited in other testing tools.”

5.0x

3.0x

“Our team has been able to run many more unmoderated studies and recruit research participants quickly for our website testing as well as our prototype testing projects. Highly recommend Hubble for fast-moving teams that need a a fast and reliable way to test their design concepts."

3.0x

120%

4.1x

20%

3.0x

139%

“Honestly, I've had a lot of bad experiences with several user testing platforms, which is ironic. But Hubble is pretty slick, works beautifully well and we know our account exec personally at this point. He has just the right amount of involvement. Always available for questions of any kind.”

6.0x

4.0x

Continuous agents
work for you in every step