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Plan, run and write up your user research with agents while you stay in command.
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4.8 on G2 · 300+ research teams
AI Moderated Interview · John Smith
0:00 / 0:00 0 notes
The participant reads the tool as a CRM without any prompt — deal pipeline and forecast named first. "Okay, I think this is a CRM. I think it's helping me keep track of my deals." 00:00 to 00:15 Generated by Hubble AI
Control is the concern: they assume the experience is third-party and can't be changed. "We don't have any control over this web experience, it's totally third party." 00:15 to 00:33 Generated by Hubble AI
Writing note
THE PARADIGM SHIFT

Research capacity shouldn't depend on headcount

Most teams are shipping faster than their research team can answer questions. Hubble closes that gap through a system of agents.

01

BEFORE

Six weeks from question to deck

Scoping, screener writing, scheduling, note-taking, tagging, then a readout nobody reads twice.

02

WORKAROUND

Teams guess, or dig for old research

Confident answers with no evidence behind them. Fast, plausible, and unaccountable.

03

WITH HUBBLE

From a study plan to an insights report in a day

Agents do the legwork to help you execute your research. Every theme and finding links back to clips and quotes from participants.

HUBBLE AGENTS

Continuous agents
work for you in every step

Each agent stops for your approval at moments that matter during the project.

PLANNING

Turns your team's questions into a defensible study

Write one sentence. The planning agent proposes the method, sample size, screener criteria and task flow, citing which past findings it's building on. You edit anything before it runs.

→Method choices are explained before approval
→Writes screeners to find the right participants
→Reuses your team's templates and tone
Mobile checkout drop-off — research plan
BIUH2ListAutosaved
Objective

Understand why mobile users abandon at the payment step, and whether saved cards are implicated.

Method

Unmoderated mobile usability test, 5 tasks, with 12 participants who dropped off in the last 30 days. Estimated fielding: 36 hours.

Tasks
1.Add an item and begin checkout
2.Pay with a previously saved card
3.Correct a rejected billing ZIP
Approve and run
Edit
STUDY EXECUTION

Agents handle repetitive tasks while you approve their workflows

The agent asks the follow-up question a good moderator would and escalates to a human when a session goes off-script.

Participants12 of 12 recruited
James Corden
Churned 12 days ago · saved card
Paid out
Nat King Cole
Churned 3 days ago · guest checkout
Applied
Phil Jones
Churned 21 days ago · repeat buyer
Applied
Erling Halaand
Churned 6 days ago · saved card
Invited
SYNTHESIS & ANALYSIS

Get summaries and preliminary analysis for your report

Themes are clustered across every session, scored for confidence and prevalence, and merged into the findings you already have.

Participant in a remote research session
14:22 / 22:08
▶10s1×CC‹

Any type of research insight at your fingertips

Pick the method that fits the question or let an agent pick it for you.

UnmoderatedAI-moderatedModeratedSurveysIn-productDiary & concept
UNMODERATED

Watch tasks without booking a single call.

Tasks, prototypes and live sites run on the participant’s own time. Screen, voice and click paths are captured together.

Desktop and mobile, live site or Figma prototype
AI generated Prototypes
Think-aloud audio transcribed and timestamped
Results back within 24 hours
Unmoderated study
AI-MODERATED

Interview depth, at survey scale.

An AI-moderator runs the conversation live, probes the interesting answers and follows your discussion guide.

Follow-ups generated from what the participant actually said
Your guide, your guardrails, your approval gates
Every claim traced back to the moment it came from
AI-moderated interview
MODERATED

Unlock deep qualitative interview insights.

Run moderated research sessions to understand what your customers need. Recruit, schedule and host in one flow — notes, tags and timestamps are written for you.

Google or Microsoft calendar, Zoom or Meet
Panel recruitment and incentives handled
Live note-taking so you stay in the conversation
Moderated session
SURVEYS

Quant when you need a number, not a hunch.

Reach your own users or the Hubble panel. Open-ended answers get coded into themes instead of dumped into a spreadsheet for someone to read on a Friday..

Branching logic and screener quotas
Open text clustered into themes automatically
Segment by behaviour, not just demographics
Survey results
IN-PRODUCT SURVEYS

Ask at the moment that matters.

Trigger a single question from inside your own app, in the seconds after the thing happened. Always-on signal from the people already using the product.

Event-triggered from your own analytics
Rate-limited so users are never nagged
In-product survey
DIARY & CONCEPT STUDIES

For the fuzzy questions upstream of a design.

Test concepts, designs and any other stimuli with your participants.

Multi-day schedules with reminders
Photo, video and voice entries
Card sorting and concept preference tests
Diary and concept study
Hubble MCP server

Evidence, wherever your team already works.

Connect Hubble to Claude, Cursor, or your own agents. They get read access to findings, clips, transcripts and participant traits — scoped, permissioned and logged.

→Ask “what do we know about onboarding?” in your IDE
→Have a PRD agent cite real user quotes
→Trigger a study from a support-ticket spike
Book a technical walkthrough
What do we already know about mobile checkout drop-off? Only the last quarter.
search_findings · 90 days
Saved cards fail silently when the billing ZIP is autofilled. “I tried three times and gave up. It never told me what was wrong.” 9/12 participants · high · 4 clips confidence 0.91
People read the spinner as a declined card and abandon. 6/12 participants · medium · 3 clips confidence 0.78
Every claim links back to the session it came from. Want the clips?
Pull two clips of people hitting the ZIP problem for Thursday's review.
get_clips · PII redacted
00:36–00:38
“I tried three times and gave up. It never told me what was wrong.” — participant 4 session 214 · iOS 18
00:40–00:46
“The ZIP field kept resetting on me, so I assumed the card was bad.” — participant 7 session 231 · Android
Share links expire in 24 hours and faces are blurred by default.
Payment tickets are up again. Set up a study with people who churned in the last 30 days.
start_study · churned_last_30d
Drafted an unmoderated mobile test, 5 tasks, 12 participants. Tasks cover adding a card, editing the billing ZIP, and retrying a failed payment. std_41ba · queued eta 36h after approval
Waiting on a human before anything is sent. approver: research-ops@yourco.com plan + sample gated
No participant is contacted until a named approver signs off.
Illustrative conversation. The same tools work from Cursor, your IDE or your own agents.

WHY HUBBLE?
Why Are Customers Choosing Hubble?
Streamline your research workflows to gain speed and quality.
Full spectrum of research capabilities
Everything you need for enterprise-grade research including unmoderated, moderated, IA testing, AI moderated research, surveys as well as in-product research.
Access to Top Quality Participants
Premium participant recruitment via the most comprehensive and trustworthy participant pools available in the market.
Powerful Analysis & Synthesis
Annotate, tag and synthesize video insights with Hubble's powerful video analysis features.
Cutting Edge AI Features
Leverage the latest advancements in AI to help with study creation, recruitment and data synthesis.
55%
Faster turnaround for the end-to-end research cycle
3X
Average research studies run per year
10X
Faster participant recruitment time for B2B participants.
Elevate Your Team's User Research
See how Hubble can transform your end-to-end research workflow
Schedule a Demo
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